OSU Navigation Bar

The Ohio State University

Health Sciences Library


Ask A Librarian

If you have questions about library services and resources, we are here to help. Please check our website for information about hours, policies, and services. If you have a question about copyright issues, refer to the Copyright Office page. You may also find answers to your questions in our website's help section.

Ask us in chat

Ask us via a phone call

Do you have a question about a library resource or service? Contact the Public Services Desk with these questions at 292-4861. If your question requires more in-depth assistance, you will be referred to a librarian or other appropriate personnel. You may also contact your liaison librarian directly.

Ask us via email

Email is an easy way to get assistance with searching difficulties. Use our Ask A Librarian Question Form to ask an OSU health sciences librarian your question. We strive to answer these questions within 24 hours, Monday through Friday.

Ask us in person

Public Services staff are available all hours the library is open to assist with basic requests such as accessing databases and full text journal articles and basic search funcions. Librarians provide in-depth consultations and are available by appointment only. To schedule an appointment with a librarian, contact your college's/school's liaison. Same day appointments are not always available, so please schedule in advance. Our library is located at 376 W. 10th Ave., Columbus, OH, 43210, adjacent to the Ohio State University Medical Center. Public parking is available in the Safe Auto Hospitals garage or the 9th Avenue East garage, or in the metered spaces along 10th Avenue. 

Request a customized instructional session

Health sciences librarians can provide instruction that is customized to the information needs of the OSU health sciences community. Please refer to our workshops pages for more information.


Frequently Asked Questions

Question or Problem

Potential Solution

I need help creating a search strategy, conducting a literature review, or completing an EBP project

·         Watch this 11 minute video.

·         Use PICO to construct a search strategy. Use the PICO Search Table as an aid.

·         Select appropriate databases based on your topic.

o   Top choices for any health science

o   Medicine

o   Nursing

o   Occupational or Physical Therapy

o   Optometry

o   Public Health

o   Dentistry


I am having trouble using RefWorks or EndNote

The HSL has an extensive guide on Citation Management Tools, including information on RefWorks and EndNote.


·         New RefWorks YouTube Channel

·         RefWorks Knowledge Center Training

·         Contact RefWorks Technical Support via email or call 775-327-4105


·         Help Documentation

·         EndNote YouTube Videos

o   Free version of EndNote

o   Desktop (purchased) version of EndNote

·         Call Technical Support: 800-336-4476

I need to write a systematic review or other type of comprehensive review for a publication or research project

The HSL has an extensive guide on systematic reviews. Please refer to our Policy and if needed, request assistance through our intake form integrated into the guide.

I can’t find the full text of an article

·         Refer to the instructions linked on this page. The interfaces shown have changed, but the overall information still works.

·         If we do not have immediate access to an article, you may use Interlibrary Services to obtain a PDF. It’s FREE and FAST.

·         Call the Public Services Desk and ask them for help over the phone: 614-292-4861.

I need to gather citation counts and H-index information for a promotion dossier

Refer to the Measuring Scholarly Impact Subject Guide, which includes instructions for gathering this information from Web of Science and Scopus.