Prior Hall Access FAQ (COVID-19)

Here are answers to common questions related to accessing Prior Hall and Library Resources while COVID-19 health precautions remain in place. These FAQs will be updated as COVID health guidelines are updated per CDC and other guidelines.

Click for Prior Hall COVID Access FAQs (PDF file view or download)

FAQs

Q: My badge or BuckID will not let me into the library, but the library looks open. How do I get into the library?

Q: Who can I contact if I don't know if I have access to the library?

Q: Can I still use materials from the library if I don’t have access to library?

Q: I don’t have access to the library, but I need to pick up a book on hold. What do I do?

Q: I booked a study room, but then found out that I don’t have access to the library. Will someone let me in when I arrive for my reservation?

Q: I have a test/class in the 460B Computer Lab, Clinical Skills, etc, but I can't enter the building because I don't have swipe access. Who do I contact?

Q: I would like to check out an AHA manual (ACLS, BLS, etc.), but I can’t get in to the library. Can I still get a copy from the library?

Q: Can I quickly come into the library to print something if I don’t have access?

Q: I have a book to return. Can I come into the library to get a check-in receipt?

Q: I returned a book two days ago, on the due date. Why did I receive an overdue notice email?

Q: I would like to come in and browse your library collection, but I don’t have badge-swipe access entry. How can I come in and view your collection?

Q: There's no food allowed in the library right now. Where can I go to eat near the library?

Q: My badge or BuckID will not let me into the library, but the library looks open. How do I get into the library?

A: All OSU students, faculty and staff may access the library via card swipe access. Each person entering the library must swipe his/her/their own ID; do not ask others to let you in. More information about access is on our reopening page. 

Q: Who can I contact if I don't know if I have access to the library?

A: All OSU students, faculty and staff may access the library via card swipe access. Questions about accessing Prior Hall should be sent to hslaccess@osumc.edu.

Q: Can I still use materials from the library if I don’t have access to library?

A: Yes. Please see our Circulation FAQ for more information.

Q: I don’t have access to the library, but I need to pick up a book on hold. What do I do?

A: Please call 614-292-4861 (number is posted on the front door) when you arrive to pick up your materials. Have your BuckID or Medical Center badge ready.

Q: I booked a study room, but then found out that I don’t have access to the library. Will someone let me in when I arrive for my reservation?

A: All OSU students, faculty and staff may access the library via card swipe access.

Q: I have a test/class the 460B Computer Lab, Clinical Skills, etc., but I can't enter the building because I don't have swipe access. Who do I contact?

A: For access to non-library spaces contact the respective department:

1. 460B Computer Lab: Contact the testing coordinator or instructor

2. Events and Video Production: 614-688-9000 

3. Office of Global Health: 614-247-8968 

4. Clinical Skills: 614-247-6415 

5. CCTS: 614-366-5212 

6. Center for Advanced Robotic Surgery: 1-800-293-5123 

7. College of Medicine Human Resources Offices: 614-685-4580 

8. Division of Vascular Diseases and Surgery (academic offices): 614-293-8536 

9. Emergency Medicine (academic offices): 614-293-8305 

10. Orthopaedics (academic offices): 614-366-8140 

Q: I would like to check out an AHA manual (ACLS, BLS, etc), but I can’t get in to the library. Can I still get a copy from the library?

A: You can access electronic versions of the AHA manuals on this page. For print versions, please call 614-292-4861 (number is posted on the front door) when you arrive. Have your BuckID or Medical Center badge ready.

Q: Can I quickly come into the library to print something if I don’t have access?

A: Our public computer and printing stations on the 4th floor are available for use. A BuckID is required for printing. Please check this site for other campus public computer options. UniPrint also has additional printing options available.

Q: I have a book to return. Can I come into the library to get a check-in receipt?

A: All OSU students, faculty and staff may access the library via card swipe access. Please see our Circulation FAQ for more information.  

Q: I returned a book two days ago, on the due date. Why did I receive an overdue notice email?

A: If you believe the overdue notice is in error, you can confirm due dates for your Ohio State University Libraries, OhioLINK and Search Ohio items by logging in to My Library Account. Please see our Circulation FAQ for more information.

Q: I would like to come in and browse your library collection, but I don’t have badge-swipe access. How can I come in and view your collection?

A: As of late 2019, there are no longer public access book stacks in Prior Hall. Items are available for request through the Library Catalog for delivery to any campus library or office location. Items from remote storage locations may take 1 – 2 business days or longer for delivery. Journal articles and book chapters can also be scanned and delivered electronically by request through Interlibrary Services. Please see Print Resources for more information.

Q: There's no food allowed in the library right now. Where can I go to eat near the library?

A: As of June 24, in alignment with university guidelines, food is allowed in the library.